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What's included in the tour?For our signature food tours: 3.5 hour guided walking tour, enough food to replace lunch or dinner, water at each stops, all taxes, and post-tour resources!
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What's not included in the tour?Drinks: If you would like a beverage other than water, you may order and pay for it at the time of service. Restaurant Staff Tips - We visit 4-5 locations so no need to tip at each one, however if you are so inclined, be our guest! Tour Guide Gratuity: Gratuity for your tour guide is not included and is much appreciated. Tour guide gratuity averages $10/person for most tours (or calculate 15% ). Transportation: Black Food Tour does not arrange transportation to or from the starting/ending locations. Please plan ahead.
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What if I have food allergies?Dietary restrictions are accommodated if known in advance. Be sure to indicate specific dietary concerns when registering, or at the very latest, 24 hours before tour start time. Please do not wait until a plate is put in front of you to voice preferences or allergies. On-the-spot accommodations cannot be made.
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How much walking will there be?For our signature food tours, we estimate approximately no more than 1-2 miles of walking. If you have a group of 6+ people who cannot walk far, we can create a fun experience with just a few stops in a condensed route.
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Can I create my own tour for a group of friends, family or colleagues?Yes! Private tours are popular and easy to put together. It just takes 6 people. Visit our bookings page to select a Private Group Tour or contact us at hello@blackfoodtour.com to schedule a tour for your group. Tours are great for staff excursions and as team-building activities!
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Are tours wheelchair accessible?At this time, tour groups move in and out of buildings, up and down stairs, and through historical corridors that are not suited for wheelchairs or those that have trouble walking.
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What is your cancellation policy?Tickets are fully refundable up to 48 hours before tour start time. Within 48 hours and up to 4 hours of tour start time tickets may be transferred to another date (a gift card can be issued for ticket value) but are not refundable. "No-shows" are charged full price and not eligible for ticket transfer or gift card.
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How long does it take to process a return?Up to 2 weeks.
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Do you have gift certificates?Gift Certificates make great birthday, retirement, new home, date night and client appreciation gifts! Black Food Tour events run all year long, with public tour season operating January through November. You can purchase gift cards directly from our site or Email Us with any questions.
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I still have more questions, what should I do?If you still need clarification or have an additional question, do not hesitate to email us at hello@blackfoodtour.com!
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Don't see an answer to a question you have? Email us at hello@blackfoodtour.com
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